Communication Skills Training Course

An effective communicator is one who considers the situation, the person being spoken to, the purpose of a conversation and the desired results to develop a conversation appropriately. Development of specific communication skills is essential to initiate, control and successfully complete a face-to-face discussion.

The PD Training Communication Skills Training Course provides understanding and skill building in various kinds of communication, listening skills, overcoming cultural and communication barriers, assessing the requirements of the other person and situation, and more, to help create positive lasting impressions.

This practical and engaging training course is available now throughout Nigeria, including Lagos.

Learning Outcomes
Course Outline
In-House
Training
  • Learning Outcomes - Communication Skills Training Course

    By the end of this course, participants will:

    • Identify their Personality Type & communication preferences using our proprietary Profiling Tool CHOIce
    • Recognize other people's Personality Types & communication preferences
    • Master adjusting one's own communication approach based on need
    • Identify barriers to effective communication and how to overcome them
    • Effectively utilize tone
    • Develop nonverbal & paraverbal communication skills
    • Master the S.T.A.R. method for speaking on the spot
    • Use body language appropriately
    • Listen actively & effectively
    • Gain insight into asking open questions
    • Use appreciative inquiry as a communication tool
    • Establish common ground with others
    • Use "I" messages
    • Converse confidently and network with others
    Duration: 1 day course



    Reviews

    Communication Skills Training Course Reviews:

    Trainer was brilliant. Tailored the course to the needs of the group. Very pleasant and enjoyable course.

    Derrick (trainer) was awesome, informative, witty, sharp and articulate. I would definitely attend another seminar that Derrick is presenting at.




  • Course Outline - Communication Skills Training Course

    Download Communication Skills Training Course Outline

    Foreword:

    Communication is a basic skill that affects all aspects of life. Our words, gestures, appearance, and body language all "speak" volumes as to our intent, state of mind, and attitude. Learning to recognize these conscious and unconscious cues, as well as paying attention to others' signals, make us better communicators, leaders, partners, parents and friends.

    This Effective Communications Training Course helps people communicate effectively, appropriately and clearly in all situations. This is a great course for everyone as the benefits can have a positive effect on every aspect of their life. Learn to understand how you communicate, how others communicate and adjust to meet their needs.

    Communication Skills Training Course - Lesson 1
    Communication is key to success
    • 5 Habits of Highly Effective Communicators
    • Reflection
    Communication Skills Training Course - Lesson 2
    LDP ā€“ Communication Evolution Tool
    • Adjusting your style for a better approach:
    • Communicating when stressed
    • Reflection
    Communication Skills Training Course - Lesson 3
    Bridge the Gap to Communication Barriers
    • The Communication Process
    • Types of Barriers
    • Self-Awareness ā€“ Johari Window
    • Reflection
    Communication Skills Training Course - Lesson 4
    Beyond Verbal Communication
    • Understanding the Mehrabian Study
    • All About Body Language
    • Para-Verbal Communication Skills
    • The Power of Pitch
    • The Truth about Tone
    • The Strength of Speed
    • Reflection
    Communication Skills Training Course - Lesson 5
    Active Listening
    • 8 Common Barriers to Effective Listening and how to overcome them
    • Quadrant of cognitive/explanatory styles
    • Understanding Active Listening
    • Sending Good Signals to Others
    • Ladder of Inference
    • Reflection
    Communication Skills Training Course - Lesson 6
    Asking Good Questions
    • Open Questions
    • Closed Questions
    • Probing Questions
    • Reflection
    Communication Skills Training Course - Lesson 7
    Speaking Like a STAR
    • S = Situation
    • T = Task
    • A = Action
    • R = Result
    • Using ā€œIā€ Messages
    • Active Constructive Response - ACR
    • Reflection
    Communication Skills Training Course - Lesson 8
    Reflections
    • Create an Action Plan
    • Accountability = Action

  • In-House Training

    Clients and testimonials

    In-House training benefits:

    • Flexible length - sessions as short as 1-hour
    • Cost effective - great group pricing
    • Greatest impact in the shortest time
    • Excellent Team Building Opportunity
    • Certificate of Completion (always available in the App)
    • Comprehensive courseware as books (& available in the App)

    Delivery Options for In-house training
    1-hour Motivator
    one hour motivator
    3-hour Power Sessions
    3 hour power session
    Full-day training
    full day training
    Conferences
    Conferences

    Choose the Training Location


    You can expect:

    Activities and discussion

    To Be Engaged All Day

    Activities and discussion for engaged learning all day.

    Real world trainer

    An outstanding trainer

    On average PDT trainers have 15 years industry experience 7 years training experience.

    Tailored training

    Focussed on you

    We always tailor activities and scenarios to be relevant to you.

    Refresher course

    Refresher Course $0

    In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

    Price coaching

    1/2 Price Coaching

    We all know the importance of reinforcement, so we'll come back within 90 days of the original course 1/2 price.

    Confidence of booking

    Acclaimed Provider

    The confidence of booking with an acclaimed multi national training company.

    eLearning and video

    Multi-modal Reinforcement

    Support, reinforcement & extension eLearning and videos in the App.

    Orgmenta app
Not exactly what you needed? Try other courses in the Personal Development Courses Category

 
shadow
Orgmenta logo
Pre-Class Activities | Always Available Courseware | On Demand Support

org' ment vt. sounds like augment

1. to make greater;

2. to increase impact

Beyond the classroom, the orgmenta app from PD Training augments our instructor led courses by engaging learners before, during and after training.

The Learning impact is increased by providing a personalised and contextualised learning experience, followed by ongoing collaboration and reinforcement on demand.

×
Trusted Supplier
Privacy Policy - Terms & Conditions
© 2013 - 2017 Professional Development Training Nigeria